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Consultant Profiles
Tom WallaceTelecommunications Consultant Tom Wallace has over thirty years of experience in telecommunications. His consulting clients include financial institutions, telecommunications companies, high tech firms, state government, law firms and health care providers. Tom has conducted assignments for AT&T Wireless Services, Analog Devices, 3-Com, CFX Bank, CVS, Motorola-Codex, Bank of New Hampshire, Blue Cross Blue Shield, Citizens Bank, Expedia, Fleet Bank, Hewlett-Packard, Middlesex Savings Bank, Compass Bank, Brookline Savings Bank and PictureTel. His clients use some of the most sophisticated and complex intelligent voice networks in the market today, along with premise-based and network-based voice recognition systems. He specializes in the use of Centrex, PBX, private voice, digital data networking and Intelligent Call Routing for virtual call centers. Tom was formerly Director of Marketing at Aristonics Corporation and prior to that, spent twelve years with AT&T helping organizations like Fram Corporation, Textron and state governments manage their telecommunications networks. Mr. Wallace holds a Bachelor of Science degree in Business Management from the University of Massachusetts, Dartmouth. |
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