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Assessments and Benchmarking Performance Improvement Technology Solutions and Requirements Development Outsourcing Assessment and Vendor Selection Business Process Engineering

Services: Outsourcing Assessment and Vendor Selection Outsourcing is an effective management practice used by corporations to align their primary focus with their core competencies. Service bureaus can deliver much needed expertise, supporting a company's marketing plan and customer care strategy in a short time with limited investment in capital and equipment. • Strategic Assessment The outsource decision is based on cost, quality, time-to-market and strategic advantage (control, expertise, and flexibility). Often, a service bureau can do the job faster and better with minimal investment and at lower cost. Centech helps you develop your business case and clarify your outsourcing strategy. • Vendor Selection Centech develops detailed Requests for Proposals (RFPs) and manages the agency selection process with you. The selection process identifies agencies based on their capabilities, and includes interviewing, site visits, and final management recommendations. Our expertise helps you make informed decisions based on our sound experience in outsourcing and third-party program management. • Vendor Management Managing an outsourced program effectively through an agency is just as important as selecting the right service partner. The key to continuous improvement with any best practices agency is good management and constant communication. Centech designs and manages outsourcing programs, providing onsite management resources to ensure the results you need and the performance you expect.

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